KitchenAid Microwave Oven YKBMC14 User Manual

UPPER MICROWAVE OVEN WITH  
CONVECTION AND/OR BROIL ELEMENT  
Use & Care Guide  
For questions about features, operation/performance, parts, accessories or service, call: 1-800-422-1230 or visit our website at  
In Canada, call: 1-800-807-6777 or visit our website at www.KitchenAid.ca  
Table of Contents............................................................................................................2  
Models KBMC140 KBMC147 KEMC308 KEMC378 KEMC307 KEMC377 YKEMC307 YKEMC308 YKBMC140  
8304067A  
 
MICROWAVE OVEN SAFETY  
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety  
messages.  
This is the safety alert symbol.  
This symbol alerts you to potential hazards that can kill or hurt you and others.  
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”  
These words mean:  
You can be killed or seriously injured if you don't immediately  
follow instructions.  
DANGER  
You can be killed or seriously injured if you don't  
instructions.  
follow  
WARNING  
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can  
happen if the instructions are not followed.  
IMPORTANT SAFETY INSTRUCTIONS  
When using electrical appliances basic safety precautions should be followed, including the following:  
Do not clean with metal scouring pads. Pieces can burn off  
WARNING: To reduce the risk of burns, electric shock,  
the pad and touch electrical parts involving a risk of electric  
fire, injury to persons, or exposure to excessive microwave  
shock.  
energy:  
Do not store any materials, other than manufacturer's  
recommended accessories, in this oven when not in use.  
Read all instructions before using the microwave oven.  
Read and follow the specific “PRECAUTIONS TO AVOID  
POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE  
Do not operate the microwave oven if it has a damaged  
cord or plug, if it is not working properly, or if it has been  
ENERGY” found in this section.  
damaged or dropped.  
The microwave oven must be grounded. Connect only to  
properly grounded outlet. See “GROUNDING  
Do not deep fry in oven. Microwavable utensils are not  
suitable and it is difficult to maintain appropriate deep frying  
INSTRUCTIONS” found in this section.  
temperatures.  
Install or locate the microwave oven only in accordance  
with the provided Installation Instructions.  
Do not use paper products when appliance is operated in  
the “PAN BROWN” mode.  
Some products such as whole eggs in the shell and sealed  
containers – for example, closed glass jars – may explode  
and should not be heated in the microwave oven.  
Do not cover racks or any other part of the oven with metal  
foil. This will cause overheating of the oven.  
As with any appliance, close supervision is necessary  
when used by children.  
Use the microwave oven only for its intended use as  
described in this manual. Do not use corrosive chemicals  
The microwave oven should be serviced only by qualified  
service personnel. Contact nearest authorized service  
company for examination, repair, or adjustment.  
or vapors in the microwave oven. This type of oven is  
specifically designed to heat, cook, or dry food. It is not  
designed for industrial or laboratory use.  
Do not cover or block any openings on the microwave  
oven.  
Oversized foods or oversized metal utensils should not be  
inserted in the microwave oven as they may create a fire or  
risk of electric shock.  
SAVE THESE INSTRUCTIONS  
3
 
IMPORTANT SAFETY INSTRUCTIONS  
Liquids, such as water, coffee, or tea are able to be  
Do not store the microwave oven outdoors. Do not use this  
product near water - for example, near a kitchen sink, in a  
wet basement, or near a swimming pool, and the like.  
overheated beyond the boiling point without appearing to be  
boiling. Visible bubbling or boiling when the container is  
removed from the microwave oven is not always present.  
THIS COULD RESULT IN VERY HOT LIQUIDS  
SUDDENLY BOILING OVER WHEN THE CONTAINER IS  
DISTURBED OR A SPOON OR OTHER UTENSIL IS  
INSERTED INTO THE LIQUID.  
See door surface cleaning instructions in the Oven Care”  
section.  
To reduce the risk of fire in the oven cavity:  
Do not overcook food. Carefully attend the microwave  
oven if paper, plastic, or other combustible materials are  
placed inside the oven to facilitate cooking.  
To reduce the risk of injury to persons:  
Do not overheat the liquid.  
Remove wire twist-ties from paper or plastic bags before  
placing bags in oven.  
Stir the liquid both before and halfway through heating it.  
Do not use straight-sided containers with narrow necks.  
If materials inside the oven should ignite, keep oven door  
closed, turn oven off, and disconnect the power cord, or  
shut off power at the fuse or circuit breaker panel.  
After heating, allow the container to stand in the  
microwave oven for a short time before removing the  
container.  
Do not use the cavity for storage purposes. Do not leave  
paper products, cooking utensils, or food in the cavity  
when not in use.  
Use extreme care when inserting a spoon or other utensil  
into the container.  
SAVE THESE INSTRUCTIONS  
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO  
EXCESSIVE MICROWAVE ENERGY  
(a) Do not attempt to operate this oven with the door open  
since open-door operation can result in harmful exposure  
to microwave energy. It is important not to defeat or  
tamper with the safety interlocks.  
(c) Do not operate the oven if it is damaged. It is particularly  
important that the oven door close properly and that there  
is no damage to the:  
(1) Door (bent),  
(b) Do not place any object between the oven front face and  
the door or allow soil or cleaner residue to accumulate on  
sealing surfaces.  
(2) Hinges and latches (broken or loosened),  
(3) Door seals and sealing surfaces.  
(d) The oven should not be adjusted or repaired by anyone  
except properly qualified service personnel.  
4
 
Electrical Requirements  
PARTS AND FEATURES  
Observe all governing codes and ordinances. The microwave  
oven is connected to a 110-volt side of the 240-volt circuit  
required for the lower oven. If the incoming voltage to the  
microwave oven is less than 110 volts, cooking times may be  
longer. Have a qualified electrician check your electrical system.  
G
A
B
C
GROUNDING INSTRUCTIONS  
H
I
For all cord connected appliances:  
The microwave oven must be grounded. In the event of  
an electrical short circuit, grounding reduces the risk of  
electric shock by providing an escape wire for the electric  
current. The microwave oven is equipped with a cord  
having a grounding wire with a grounding plug. The plug  
must be plugged into an outlet that is properly installed  
and grounded.  
J
D
K
E
F
WARNING: Improper use of the grounding plug can  
result in a risk of electric shock. Consult a qualified  
electrician or serviceman if the grounding instructions are  
not completely understood, or if doubt exists as to whether  
the microwave oven is properly grounded.  
A. Lower oven control  
(on some models)  
H. Quartz broil element  
(hidden in ceiling, near door)  
B. Door safety lock system  
C. Microwave oven light  
D. Glass turntable  
E. Metal shielded window  
F. Door handle  
I. Convection element and fan  
(not visible - on some models)  
J. Cooking guide label  
K. Removable turntable support  
Parts and Features not shown  
Oven vent (behind door handle)  
Do not use an extension cord. If the power supply cord is  
too short, have a qualified electrician or serviceman install  
an outlet near the microwave oven.  
For a permanently connected appliance:  
This appliance must be connected to a grounded,  
metallic, permanent wiring system, or an equipment  
grounding conductor should be run with the circuit  
conductors and connected to the equipment grounding  
terminal or lead on the appliance.  
G. Microwave oven control panel  
Turntable  
SAVE THESE INSTRUCTIONS  
A
This device complies with Part 18 of the FCC Rules.  
B
C
D
A. Turntable  
B. Hub  
C. Support  
D. Shaft  
The turntable rotates in both directions to help cook food more  
evenly. Do not operate the microwave oven without the turntable  
in place. See “Assistance or Service” to reorder any of the parts.  
To Install:  
1. Remove tape from the hub.  
2. Place the support on the microwave oven cavity bottom.  
3. Place the turntable on the support.  
Fit the raised, curved lines in the center of the turntable  
bottom between the three spokes of the hub. The rollers on  
the support should fit inside the turntable bottom ridge.  
5
 
Crisper Pan and Handle  
Grids  
Grids will become hot. Always use oven mitts or pot holders  
when handling.  
Do not allow the grids to touch the inside cavity walls, ceiling  
or floor.  
Always use the turntable.  
Do not use another metal object with the grids.  
Two level cooking is not recommended.  
See Assistance or Servicesection to reorder.  
Broiling Grid (long legs)  
The crisper pan is ideal for rapidly browning and crisping the  
bottom of foods, such as cookies and pizza.  
The material coating the bottom absorbs microwaves and  
transfers the heat to the pan and food. The crisper pan reaches  
436°F (210°C) in approximately 3 minutes, at which time it stops  
absorbing microwaves and holds this optimal frying temperature.  
The crisper pan will become hot. Always use the handle and  
oven mitts or pot holders when handling.  
The broiling grid places food close to the broil element, making it  
ideal for fast browning of small amounts of food. Use for Broiling  
only.  
Do not allow the crisper pan or handle to touch the inside  
cavity walls, ceiling or floor.  
Always use the turntable.  
Convection Grid (short legs - on some models)  
Do not use another metal object with the crisper pan.  
The crisper pan is designed specifically for this microwave  
oven. Do not use it in any other microwave oven.  
Use only wooden or plastic cooking utensils to help avoid  
scratches.  
See Assistance or Servicesection to reorder.  
The convection grid provides optimal heat circulation for  
Convection Cooking.  
MICROWAVE OVEN CONTROL PANEL  
CONTROL PANEL (COMBINATION MODELS)  
CONTROL PANEL (STAND-ALONE BUILT IN MICROWAVE OVEN MODELS)  
6
 
Display  
Tones  
When power is first supplied to the microwave oven, the time of  
day will flash on the display.  
Tones are audible signals indicating the following:  
One tone  
When the microwave oven is in use, the display shows cooking  
power, quantities, weights and/or prompts.  
Valid pad touch  
When the microwave oven is not in use, the display shows the  
time of day or Timer countdown.  
Function has been entered  
Function has been exited  
Four tones  
Number Codes  
End of cooking cycle  
The microwave oven is preset with shortcut number codes. A  
number code includes one or more of the following: cooking  
power, cook time and food quantity or weight. See the code  
charts in the Cookingand Custom Reheatingsections for  
additional information.  
End of timer countdown  
Reminder tones that sound every minute after a cooking  
cycle ends until the door is opened or MICROWAVE OVEN  
CANCEL is touched.  
Easy Minute, Start  
Timer  
Starting  
The Timer can be set in minutes and seconds, up to 99 minutes  
59 seconds, or in hours and minutes, up to 99 hours 59 minutes,  
and counts down the set time. The Timer does not start or stop  
the microwave oven.  
The EASY MINUTE START pad begins any upper or single  
microwave oven function except the Timer. If not touched within  
5 minutes after touching a pad, the display will return to the time  
of day mode and the programmed function will be canceled.  
When the Timer is in use, the microwave oven can still operate.  
If cooking is interrupted, touching EASY MINUTE START will  
resume the preset cycle.  
To Set:  
1. Touch TIMER SET START once for minutes and seconds, and  
Adding Minutes  
Touching EASY MINUTE START when the microwave oven is off  
will start 1 minute of cook time at 100% power.  
twice for hours and minutes.  
If no action is taken after 1 minute, the display will return to  
the time of day mode.  
Touching EASY MINUTE START while the microwave oven is  
operating will add cook time at the current cycling power by  
1 minute. Multiple minutes can be added by repeatedly touching  
EASY MINUTE START.  
2. Touch the number pads to set the length of time.  
3. Touch TIMER SET START.  
The display will show the time counting down.  
During Convection Cooking, touching EASY MINUTE START will  
not add minutes.  
When the set time ends, Endwill appear on the display,  
4 end-of-cycle tones will sound, and then reminder tones will  
sound every minute.  
Microwave Oven Cancel  
4. Touch TIMER CANCEL anytime to cancel the Timer.  
The time can be reset during the countdown by repeating the  
above steps.  
Touching the Microwave Oven Cancel pad cancels any function  
except for Timer and Control Lock functions. It will not erase the  
time of day.  
The microwave oven may also be stopped during a cooking cycle  
by opening the door. The cycle can be resumed by closing the  
door and touching EASY MINUTE START, or canceled by closing  
the door and touching MICROWAVE OVEN CANCEL.  
Control Lock  
The Control Lock shuts down the control panel pads to avoid  
unintended use of the microwave oven.  
When the control is locked, only the Clock, Timer, and Start pads  
will function.  
Clock  
This is a 12-hour clock and does not show a.m. or p.m.  
The Control Lock is preset unlocked, but can be locked.  
To Lock/Unlock Control: Before locking, make sure the  
microwave oven and lower oven are off. Touch and hold  
CONTROL LOCK (number pad 3) for 5 seconds until one tone  
sounds and CONTROL LOCKand a lock icon (on some  
models) appear on the display. Repeat to unlock. CONTROL  
LOCKand the lock icon will disappear from the display and a  
single tone will sound.  
To Set:  
Before setting, make sure the microwave oven, lower oven and  
Timer are off.  
1. Touch CLOCK SET/START.  
2. Touch the number pads to set the time of day.  
3. Touch CLOCK SET/START or EASY MINUTE START.  
To Remove:  
1. Touch CLOCK SET/START and hold for 5 seconds.  
2. To turn clock back on, touch CLOCK SET/START.  
7
 
MICROWAVE OVEN USE  
A magnetron in the microwave oven produces microwaves which  
reflect off the metal floor, walls and ceiling and pass through the  
turntable and appropriate cookware to the food. Microwaves are  
attracted to and absorbed by fat, sugar and water molecules in  
the food, causing them to move, producing friction and heat  
which cooks the food.  
Cooking Guidelines  
Covering  
Covering food helps retain moisture, shorten cook time and  
reduce spattering. Use the lid supplied with cookware. If a lid is  
not available, wax paper, paper towels or plastic wrap approved  
for microwave ovens may be used. Plastic wrap should be turned  
back at one corner to provide an opening to vent steam.  
Condensation on the door and cavity surfaces is normal during  
heavy cooking.  
Do not lean on or allow children to swing on the microwave  
oven door.  
Do not operate microwave oven when it is empty.  
The turntable must be in place and correct side up when  
microwave oven is in use. Do not use if turntable is chipped  
or broken. See Assistance or Servicesection to reorder.  
Stirring and Turning  
Baby bottles and baby food jars should not be heated in  
microwave oven.  
Stirring and turning redistribute heat evenly to avoid overcooking  
the outer edges of food. Stir from outside to center. If possible,  
turn food over from bottom to top.  
Clothes, flowers, fruit, herbs, wood, gourds, paper, including  
brown paper bags and newspaper, should not be dried in  
microwave oven.  
Arranging  
If heating irregularly shaped or different sized foods, arrange the  
thinner parts and smaller sized items toward the center. If  
cooking several items of the same size and shape, place them in  
a ring pattern, leaving the center of the ring empty.  
Do not use the microwave oven for canning, sterilizing or  
deep frying. The microwave oven cannot maintain  
appropriate temperatures.  
Paraffin wax will not melt in the microwave oven because it  
does not absorb microwaves.  
Piercing  
Before heating, use a fork or small knife to pierce or prick foods  
that have a skin or membrane, such as potatoes, egg yolks,  
chicken livers, hot dogs, and sausage. Prick in several places to  
allow steam to vent.  
Use oven mitts or pot holders when removing containers from  
microwave oven.  
Do not overcook potatoes. At the end of the recommended  
cook time, potatoes should be slightly firm. Let potatoes  
stand for 5 minutes. They will finish cooking while standing.  
Shielding  
Use small, flat pieces of aluminum foil to shield the thin pieces of  
irregularly shaped foods, bones and foods such as chicken  
wings, leg tips and fish tail. See Aluminum Foil and Metalfirst.  
Do not cook or reheat whole eggs inside the shell. Steam  
buildup in whole eggs may cause them to burst. Cover  
poached eggs and allow a standing time.  
Standing Time  
Food will continue to cook by the natural conduction of heat even  
after the microwave cooking cycle ends. The length of standing  
time depends on the volume and density of the food.  
Food Characteristics  
When microwave cooking, the amount, size and shape, starting  
temperature, composition and density of the food affect cooking  
results.  
Cookware and Dinnerware  
Amount of Food  
Cookware and dinnerware must fit on the turntable. Always use  
oven mitts or pot holders when handling because any dish may  
become hot from heat transferred from the food. Do not use  
cookware and dinnerware with gold or silver trim. Use the  
following chart as a guide, then test before using.  
The more food heated at once, the longer the cook time needed.  
Check for doneness and add small increments of time if  
necessary.  
Size and Shape  
Smaller pieces of food will cook more quickly than larger pieces,  
and uniformly shaped foods cook more evenly than irregularly  
shaped food.  
MATERIAL  
RECOMMENDATIONS  
Aluminum Foil,  
Metal  
See Aluminum Foil and Metalsection.  
Starting Temperature  
Room temperature foods will heat faster than refrigerated foods,  
and refrigerated foods will heat faster than frozen foods.  
Browning Dish  
Bottom must be at least ³⁄₁₆" (5 mm)  
above the turntable. Follow  
manufacturers recommendations.  
Composition and Density  
Ceramic Glass,  
Glass  
Acceptable for use.  
Foods high in fat and sugar will reach a higher temperature, and  
will heat faster than other foods. Heavy, dense foods, such as  
meat and potatoes, require a longer cook time than the same size  
of a light, porous food, such as cake.  
China,  
Follow manufacturers recommendations.  
Earthenware  
8
 
MATERIAL  
RECOMMENDATIONS  
Microwave Cooking Power  
Many recipes for microwave cooking specify which cooking  
power to use by percent, name or number. For example,  
70%=7=Medium-High.  
Melamine  
Follow manufacturers recommendations.  
Paper: Towels,  
Dinnerware,  
Napkins  
Use nonrecycled and those approved by  
the manufacturer for microwave oven use.  
Use the following chart as a general guide for the suggested  
cooking power of specific foods.  
PERCENT/  
NAME  
NUMBER USE  
Plastic: Wraps,  
Bags, Covers,  
Dinnerware,  
Containers  
Use those approved by the manufacturer  
for microwave oven use.  
100%, High  
(default setting)  
10  
Quick heating convenience  
foods and foods with high  
water content, such as soups,  
beverages and most  
vegetables.  
Pottery and Clay  
Follow manufacturers recommendations.  
Follow manufacturers recommendations.  
Silicone  
Bakeware  
90%  
80%  
9
8
Cooking small, tender pieces  
of meat, ground meat, poultry  
pieces and fish fillets.  
Styrofoam®†  
Do not use in microwave oven.  
Do not use in microwave oven.  
Heating cream soups.  
Straw, Wicker,  
Wooden  
Containers  
Heating rice, pasta or  
casseroles.  
Wax Paper  
Acceptable for use.  
Cooking and heating foods  
that need a cook power lower  
than high. For example, whole  
fish and meat loaf.  
To Test Cookware or Dinnerware for Microwave Use:  
1. Place cookware or dinnerware in microwave oven with 1 cup  
(250 mL) of water beside it.  
70%,  
7
6
Reheating a single serving of  
food.  
2. Cook at 100% cooking power for 1 minute.  
Medium-High  
Do not use cookware or dinnerware if it becomes hot and the  
water stays cool.  
60%  
Cooking sensitive foods such  
as cheese and egg dishes,  
pudding and custards.  
Aluminum Foil and Metal  
Cooking non-stirrable  
casseroles, such as lasagna.  
Always use oven mitts or pot holders when removing dishes from  
the microwave oven.  
Aluminum foil and some metal can be used in the microwave  
oven. If not used properly, arcing (a blue flash of light) can occur  
and cause damage to the microwave oven.  
50%, Medium  
40%  
5
4
Cooking ham, whole poultry  
and pot roasts.  
Simmering stews.  
OK for Use  
Melting chocolate.  
Racks and bakeware supplied with the microwave oven (on some  
models), aluminum foil for shielding, and approved meat  
thermometers may be used with the following guidelines:  
Heating bread, rolls and  
pastries.  
30%, Medium-  
Low, Defrost  
3
2
1
Defrosting bread, fish, meats,  
poultry and precooked foods.  
Do not allow aluminum foil or metal to touch the inside cavity  
walls, ceiling or floor.  
Always use the turntable.  
20%  
Softening butter, cheese, and  
ice cream.  
Do not allow contact with another metal object during  
cooking.  
10%, Low  
Taking chill out of fruit.  
Do Not Use  
To Set a Cooking Power other than 100%:  
1. Touch the number pads to set a length of time to cook.  
2. Touch MICRO COOK POWER.  
Metal cookware and bakeware, gold, silver, pewter, non-  
approved meat thermometers, skewers, twist ties, foil liners  
such as sandwich wrappers, staples and objects with gold or  
silver trim or a metallic glaze should not be used in the  
microwave oven.  
3. Touch the number pad using the Cooking Power chart  
4. Touch EASY MINUTE START.  
The display will count down the cook time.  
When the cycle ends, ENDwill appear in the display,  
4 end-of-cycle tones will sound, and then reminder tones  
will sound every minute.  
5. Touch MICROWAVE OVEN CANCEL or open the door to  
clear the display and/or stop reminder tones.  
†®STYROFOAM is a Registered Trademark of The Dow Chemical Company.  
9
 
FOOD  
CODE  
QUANTITY  
PREPARATION  
Cooking  
Frozen  
Burrito  
6
1, 2, 3, or 4  
Follow package  
directions.  
To Use:  
1. Touch the number pads to set a length of time to cook.  
Hot Dogs  
7
8
1, 2, 4, or 6  
Pierce with fork.  
Cook, covered  
with a paper  
towel on micro-  
wave safe dish.  
Touch MICRO COOK POWER to set a cooking power other  
than 100%. Touch the number pad(s) using the Cooking  
Power chart.  
2. Touch EASY MINUTE START.  
The display will count down the cook time.  
Baked  
Potatoes  
1 to 6  
Pierce with fork  
several time.  
Wrap in foil after  
cooking, and let  
stand for 5 min.  
When the cycle ends, ENDwill appear in the display,  
4 end-of-cycle tones will sound, and then reminder tones  
will sound every minute.  
3. Touch MICROWAVE OVEN CANCEL or open the door to clear  
the display and/or stop reminder tones.  
The cook time and cooking power can be changed after touching  
START/ENTER without interrupting cooking.  
To Use Custom Cook:  
1. Touch CUSTOM COOK.  
To Change Cook Time: Touch MICRO and enter the new cook  
time within 5 seconds, or touch EASY MINUTE START once for  
each additional minute of cook time required.  
2. Touch CUSTOM COOK again to scan and select food  
settings.  
The code number represents the number of times CUSTOM  
COOK must be touched to select the food type. For example,  
in order to cook casserole, CUSTOM COOK must be touched  
twice.  
To Change Cooking Power: Touch MICRO COOK POWER and  
enter the new cooking power using the Cook Power Chart. Touch  
EASY MINUTE START.  
3. Touch number pads to enter quantity  
Custom Cook  
or  
Times and cooking powers have been preset for 8 microwavable  
foods. Use the following chart as a guide.  
Touch QUANTITY (number pad 0) to scan and select  
quantity settings. For example, to select the quantity of  
4 cups, QUANTITY must be touched twice.  
FOOD  
CODE  
QUANTITY  
PREPARATION  
4. Touch EASY MINUTE START or wait 5 seconds and the  
Frozen  
Entrée  
1
9 oz (240 g),  
11 oz (311 g),  
16 oz (425 g)  
Follow package  
instructions.  
microwave oven will start automatically.  
The display will count down the cook time.  
When the cycle ends, ENDwill appear in the display,  
4 end-of-cycle tones will sound, and then reminder tones  
will sound every minute.  
Casserole  
2
3
2 cups (500 mL),  
4 cups (1 L),  
6 cups (1.5 L),  
8 cups (2 L)  
To reheat, cover  
with lid or vented  
plastic wrap. Stir  
before serving.  
5. Touch MICROWAVE OVEN CANCEL or open the door to clear  
the display and/or stop reminder tones.  
For more information on cooking different foods using the manual  
microwave function, see Microwave Cook Chart at the end of the  
Microwave Oven Usesection.  
Frozen  
Vegetables  
1 to 4 cups  
(250 mL-1 L)  
Cook, covered, in  
microwave safe  
container. Stir.  
Recover. Let  
stand for 3 min.  
Cooking in Stages  
The microwave oven can be set to cook at different cooking  
powers for various lengths of time, up to three stages.  
Bacon  
4
5
1, 2, 3, 4, or 6  
strips  
Cook, covered  
with a paper  
towel on  
microwave safe  
dish  
To Cook in Stages:  
1. Touch the number pads to set a length of cook time for the  
first stage.  
2. Touch MICRO COOK POWER and then select a cook power  
Fresh  
Vegetables  
1 to 4 cups  
(250 mL-1 L)  
Cook, covered, in  
micro-wave safe  
container. Stir.  
Recover. Let  
stand for  
(if other than 100%) from the Cook Power Chart.  
If the cook time needs to be changed after setting the cook  
power, wait for TIMEto appear in the display, and enter a  
new cook time.  
3-5 min.  
3. When TIMEappears in the display, begin setting the  
second stage by touching MICRO.  
10  
 
4. Repeat steps 1 through 3 above to set the second and third  
2. Touch number pads to enter quantity (in servings, strips or  
stages.  
cups)  
When finished programming the various cooking stages,  
touch EASY MINUTE START.  
or  
Touch QUANTITY (number pad 0) to scan and select  
quantity settings. For example, to select the quantity of  
2 servings, QUANTITY must be touched twice.  
The display will count down the cook time in each cycle. One  
short tone will sound between stages.  
Touch EASY MINUTE START or wait 5 seconds and the  
microwave oven will start automatically.  
When the cycle ends, ENDwill appear in the display,  
4 end-of-cycle tones will sound, and then reminder tones  
will sound every minute.  
The display will count down the reheat time.  
Cook time may be changed during any cycling stage by  
touching MICRO, and then entering the new time within  
5 seconds. Time may be added in 1-minute increments by  
touching EASY MINUTE START during the cycling stage.  
When the cycle ends, ENDwill appear in the display,  
4 end-of-cycle tones will sound, and then reminder tones  
will sound every minute.  
3. Touch MICROWAVE OVEN CANCEL or open the door to clear  
5. Touch MICROWAVE OVEN CANCEL or open the door to clear  
the display and/or stop reminder tones.  
the display and/or stop reminder tones.  
To Custom Reheat Beverages:  
1. Touch CUSTOM REHEAT.  
Custom Reheat  
2. Touch CUSTOM REHEAT until the reheat setting for  
beverages BEVRGis reached (eight times).  
Times and cooking powers have been preset for reheating 8 food  
types. Use the following chart as a guide.  
3. Touch CUSTOM REHEAT until the desired beverage appears  
on the display (once for coffee, twice for tea, or three times  
for hot chocolate).  
FOOD  
CODE  
QUANTITY  
Dinner Plate  
Bread  
1
2
3
4
5
6
7
8
1 to 2 servings  
4. Touch CUSTOM REHEAT until the desired serving  
temperature appears on the display (once for warm, twice for  
hot, or three times for very hot).  
1 to 6 slices  
Touch EASY MINUTE START or wait 5 seconds and the  
microwave oven will start automatically.  
Meats  
1 to 6 servings  
The display will count down the reheat time.  
Cheese Dip*  
Soup*  
1 to 3 cups (250 - 750 mL)  
1 to 4 cups (250 mL-1 L)  
1 to 3 cups (250 - 750 mL)  
1 to 2 servings  
When the cycle ends, ENDwill appear in the display,  
4 end-of-cycle tones will sound, and then reminder tones  
will sound every minute.  
Sauce*  
5. Touch MICROWAVE OVEN CANCEL or open the door to clear  
the display and/or stop reminder tones.  
Pizza  
For more information on reheating different foods using the  
manual microwave function, see Microwave Reheat Chart at the  
end of the Microwave Oven Usesection.  
Beverage  
Serving Temperature  
Coffee  
Tea  
Hot Chocolate  
Warm  
Hot  
Custom Defrost  
The Custom Defrost feature can be used, or the microwave oven  
can be manually set to defrost by using 30% cook power.  
Very Hot  
*Four tones will sound at the midpoint of the reheat cycle, and  
STIRwill appear in the display. Stir food if desired, close door,  
and touch EASY MINUTE START.  
Food should be 0°F (-18°C) or colder at defrosting for optimal  
results.  
Unwrap foods and remove lids (from fruit juice) before  
defrosting.  
To Custom Reheat Foods:  
1. Touch CUSTOM REHEAT.  
Shallow packages will defrost more quickly than deep blocks.  
Touch CUSTOM REHEAT again to scan and select reheat  
food settings.  
Separate food pieces as soon as possible during or at the  
end-of-cycle for more even defrosting.  
The code number represents the number of times CUSTOM  
REHEAT must be touched to select the food type. For  
example, in order to reheat a dinner plate, CUSTOM REHEAT  
must be touched once.  
Foods left outside the freezer for more than 20 minutes or  
frozen ready-made food should not be defrosted using the  
Custom Defrost feature, but should be defrosted manually.  
Use small pieces of aluminum foil to shield parts of food such  
as chicken wings, leg tips and fish tails. See Aluminum Foil  
and Metalfirst.  
11  
 
CUSTOM DEFROST CHART  
MEAT, POULTRY AND FISH DEFROST PREPARATION  
The Custom Defrost system has six categories: Meat, Poultry,  
Fish, Bagel, Fruit Juice, and Roll/Muffin. Use the following chart  
as a guide.  
Use the following chart as a guide when defrosting meat, poultry,  
or fish. When setting the Custom Defrost cycle, the net weight  
must be entered in pounds and tenths of pounds.  
FOOD  
SETTING  
CODE  
WEIGHT OR QUANTITY  
MEAT  
Beef: ground, steaks,  
The narrow or fatty areas of  
irregular shaped cuts should be  
shielded with foil before  
defrosting.  
Meats*  
1
2
3
4
5
6
0.1 to 6.6 lbs (28 g to 3 kg)  
0.1 to 6.6 lbs (28 g to 3 kg)  
0.1 to 4.4 lbs (28 g to 1.34 kg)  
1 to 6 pieces  
roast, stew  
Poultry*  
Fish*  
Lamb: stew and chops  
Do not defrost less than ¹⁄₄ lb  
(113 g) or two 4 oz (113 g)  
patties.  
Pork: chops, ribs, roasts,  
sausage  
Bagel**  
Place all meats, except stew  
cubes and bulk sausage, on  
microwavable roasting rack  
provided with the microwave  
oven.  
Fruit Juice  
Roll/Muffin  
6, 12, or 16 oz (170, 340, or 454 g)  
1 to 6 pieces  
Place stew cubes and bulk  
sausage in microwavable baking  
dish.  
*See Preparation chart at end of Custom Defrostsection for  
cuts, sizes, and instructions.  
**Bagel quantity settings 1 and 2 may appear to have longer  
defrost times than necessary, however, longer times use less  
cooking power.  
POULTRY  
To use Custom Defrost:  
Chicken: whole and cut up  
Cornish hens  
Turkey: breast  
FISH  
Place on microwavable roasting  
rack, chicken breast side up.  
1. Touch CUSTOM DEFROST.  
Remove giblets from whole  
chicken.  
2. Touch the number pad from the Custom Defrost chart above  
or  
Touch CUSTOM DEFROST control repeatedly to scroll  
through foods.  
3. Touch the number pads to enter the weight or quantity. See  
Custom Defrost chart above.  
Fillets, Steaks, Whole,  
Shellfish  
Place in microwavable baking  
dish.  
or  
Touch QUANTITY to select quantity.  
4. Touch EASY MINUTE START.  
Popcorn  
The display will count down the defrost time. For better  
results, a preset standing time is included in the defrosting  
time. This may make the defrosting time seem longer than  
expected.  
Do not use regular paper bags or glass utensils.  
Pop only one package of popcorn at a time.  
Follow manufacturers instructions when using a microwave  
When the cycle ends, Endwill appear in the display,  
4 end-of-cycle tones will sound, and then reminder tones  
will sound every minute.  
popcorn popper.  
Listen for popping to slow to 1 pop every 1 or 2 seconds.  
Do not repop unpopped kernels.  
5. Touch MICROWAVE OVEN CANCEL or open the door to clear  
Use fresh bags of popcorn for optimal results.  
the display.  
Cooking results may vary by brand and fat content.  
The cook time can be changed during the defrosting cycle  
without interrupting cooking.  
Popping time has been preset based on commercially packaged  
microwave popcorn.  
To Change Defrost Time: Touch COOK POWER repeatedly to  
scroll through MORE,” “LESS,or NORMLtime.  
12  
 
To Pop Popcorn:  
1. Touch POPCORN (3 SIZES).  
Crisp  
Touching the POPCORN (3 SIZES) pad once will set the  
microwave oven to automatically begin the pop setting for a  
3.5 oz (99 g) bag of popcorn. Touch pad repeatedly to select  
correct bag size: 2 times for 3.0 oz (85 g) bag, or 3 times for  
1.75 oz (50 g) bag.  
The Crisp feature uses the broil element and microwaves to crisp  
and brown foods. Crisp can be used to saute meats and  
vegetables, pan-fry bacon and eggs, and to crisp and brown  
pizza and cheese sandwiches. Always use the crisper pan. See  
the Crisper Pan and Handlesection before using.  
2. Touch START/ENTER or wait 5 seconds for the popping to  
To Crisp:  
begin automatically.  
Before Crisping, brush crisper pan with ¹⁄₂ tsp (3 mL) of oil or  
spray with nonstick cooking spray. Arrange food on crisper pan,  
and place pan on turntable.  
The display will count down the popping time.  
Time may be added to popping time by touching EASY  
MINUTE START during or after popping.  
1. Touch CRISP.  
When the popcorn cycle ends, ENDwill appear in the  
display, 4 end-of-cycle tones will sound, and then reminder  
tones will sound every minute.  
2. Touch the number pads to enter a length of time to cook in  
minutes and seconds. The time can be set up to 90 minutes.  
3. Touch EASY MINUTE START.  
3. Touch OFF/CANCEL or open the door to clear the display  
The USE PANprompt will appear in the display for  
4 seconds, then the display will count down the cook time.  
and/or stop reminder tones.  
Time may be added during cooking by touching EASY  
MINUTE START.  
Keeping Food Warm  
When the cycle ends, Endwill appear in the display, 4 end-  
of-cycle tones will sound, and then reminder tones will sound  
every minute.  
WARNING  
4. Touch MICROWAVE OVEN CANCEL or open the door to clear  
Food Poisoning Hazard  
the display.  
Do not let food sit in oven more than one hour before  
or after cooking.  
The USE PANprompt may be disabled by touching and holding  
the number pad 2for 5 seconds. Repeat to re-enable.  
Doing so can result in food poisoning or sickness.  
Broil  
Hot cooked food can be kept warm in the microwave oven.  
The Broil feature uses the broil element to cook and brown 1 to 4  
small pieces of food at a time. Always use the broiling grid. The  
Crisper Pan may be used with the Broil function to catch  
drippings from the food. See Gridssection before using.  
Cover plates of food.  
Cover foods that were covered while being cooked.  
Do not cover baked goods such as pastries, pies, turnovers,  
etc.  
A
To Keep Food Warm:  
1. Set desired keep-warm time.  
2. Set cook power at 10% (number pad 1).  
3. Touch EASY MINUTE START.  
B
C
The display will count down the warming time.  
When the cycle ends, Endwill appear in the display,  
4 end-of-cycle tones will sound, and then reminder tones  
will sound every minute.  
A. Broil element  
B. Broiling grid  
C. Crisping pan  
4. Touch MICROWAVE OVEN CANCEL or open the door to clear  
the display.  
Avoid opening the door often.  
To program keep-warm at the end of a cooking cycle, set the  
desired time and set the cook power (10%) as the last cooking  
stage. See Cooking in Stagessection.  
For even browning, turn food over halfway through cooking.  
Before Broling:  
The turntable humb must be removed to prevent the turntable  
from rotating during broiling. See Turntablesection for hub  
location. Remove the turntable, lift out the hub, and then replace  
the turntable on the support. The turntable must be in place  
during broiling, but it should not rotate.  
13  
 
To Broil:  
To Convect Cook with Preheat:  
1. Preheat the broil element by touching BROIL and setting a  
1. Position convection grid on turntable in microwave oven and  
broil time of 2-3 minutes.  
close the door.  
2. After preheating, place food on the grid and position the grid  
on the turntable so that all of the food is directly under the  
broil element.  
2. Touch CONVECT QUICK REHEAT twice.  
The cook temperature setting may be changed as desired  
from 170°F to 450°F (75°C to 232°C) by touching the number  
pads at this time.  
3. Touch BROIL.  
4. Touch the number pads to enter a length of time to broil in  
3. Touch EASY MINUTE START.  
muinutes and seconds, up to 90 minutes.  
The display will show the TIMEprompt.  
5. Touch EASY MINUTE START.  
4. Touch number pads to enter length of time to cook, in hours  
The USE GRIDprompt will appear int he upper oven  
display for 4 seconds, then the display will count down the  
cook time.  
and minutes, up to 4 hours.  
5. Touch EASY MINUTE START.  
When the temperature reaches 170°F (75°C), the display will  
show the preheating temperature in 5°F (-15°C) increments  
until the set cooking temperature is reached.  
Time may be added during cooking by touching EASY  
MINUTE START.  
When the cycle ends, Endwill appear in the display,  
4 end-of-cycle tones will sound, and then reminder tones  
will sound every minute.  
When preheating is complete, one tone will sound, and the  
display will show the cooking time.  
6. Place food or bakeware on convection grid and close the  
6. Touch MICROWAVE OVEN CANCEL or open the door to clear  
door.  
the display.  
7. Touch EASY MINUTE START.  
The USE GRIDprompt may be disabled by touching and  
holding the number pad 2for 5 seconds. Repeat to re-enable.  
The display will count down the cook time.  
Each time the door is opened during cooking, the EASY  
MINUTE START pad must be touched to restart cooking.  
BROILING CHART  
Times are appoximate and may be adjusted for individual tastes.  
When the cycle ends, Endwill appear in the display,  
4 end-of-cycle tones will sound, and then reminder tones  
will sound every minute.  
FOOD  
COOK TIME  
PREPARATION  
Garlic Toast or  
Open Face  
Sandwiches  
2 to 3 min  
8. Touch MICROWAVE OVEN CANCEL or open the door to clear  
the display.  
Steaks, 2 top  
sirloin, ³⁄₄(2 cm)  
thick, 8 oz (227 g)  
portions  
Medium doneness  
Side 1: 10 min  
Side 2: 8 min  
Trim excess fat and  
score edges. Let  
stand 1 min before  
serving.  
To Convect Cook without Preheat:  
1. Position convection grid on turntable in microwave oven,  
place food or bakeware on convection grid, and close the  
door.  
2. Touch CONVECT QUICK REHEAT once.  
Convection Cooking  
The cook temperature setting may be changed as desired  
from 170°F to 450°F (75°C to 232°C) by touching the number  
pads at this time.  
Convection Cooking uses the convection element (on some  
models) and the fan. Hot air is circulated throughout the  
microwave oven cavity by the fan. The constantly moving air  
surrounds the food to heat the outer portion quickly.  
3. Touch EASY MINUTE START.  
The display will show the TIMEprompt.  
The Convect function may be used to cook small amounts of  
food on a single rack.  
4. Touch number pads to enter length of time to cook, in hours  
and minutes, up to 4 hours.  
Always use the Convection Grid.  
5. Touch EASY MINUTE START.  
Do not cover Turntable or Convection Grid with aluminum foil.  
When the temperature reaches 170°F (75°C), the display will  
show the preheating temperature in 5°F (-15°C) increments  
until the set cooking temperature is reached.  
Do not use light plastic containers, plastic wrap or paper  
products. All heatproof cookware or metal utensils can be  
used in convection cooking, but metal utensils cannot be  
used in microwave cooking. Round pizza pans are excellent  
for convection cooking.  
The display will count down the cook time.  
Each time the door is opened during cooking, the EASY  
MINUTE START pad must be touched to restart cooking.  
Use convection cooking for items such as souffles, breads,  
cookies, angel food cakes, pizza, and most meats and fish.  
When the cycle ends, Endwill appear in the display,  
4 end-of-cycle tones will sound, and then reminder tones  
will sound every minute.  
No special techniques are needed to adapt standard oven  
recipes to convection cooking, although some temperatures  
might need lowering, and some cooking times reduced.  
6. Touch MICROWAVE OVEN CANCEL or open the door to clear  
the display.  
This oven may be preheated in the same way that standard  
oven is preheated. (Most recipes for baked goods call for  
preheating.)  
14  
 
MICROWAVE COOK CHART  
These times are approximate and may need to be adjusted to suit individual taste.  
FOOD  
COOK TIME (in min and sec)  
COOK POWER  
Meats, Poultry, Fish, Seafood  
Bacon (per slice)  
0:45-1:15 per slice  
4:00-6:00  
100%  
100%  
Ground Beef for Casseroles (1 lb [0.45 kg])  
Ground Beef Patties (2)  
Ground Beef Patties (4)  
Side 1: 2:00, Side 2: 1:30-2:30  
Side 1: 2:30, Side 2: 2:00-3:00  
100%  
100%  
Meat Loaf (1¹⁄₂ lbs [0.7 kg])  
13:00-19:00  
70%  
Chicken Pieces  
6:00-9:00 per 1 lb (454 g)  
100%  
Internal temperature should be 185ºF (85ºC) after standing.  
Turkey Breast  
5:00, then  
8:00-12:00  
100%,  
70%  
Internal temperature should be 185ºF (85ºC) after standing.  
Fish Fillets (1 lb [0.45 kg])  
Scallops and Shrimp (1 lb [0.45 kg])  
Vegetables  
5:00-6:00  
3:30-5:30  
100%  
100%  
Beans, Green or Yellow (1 lb [0.45 kg])  
Broccoli (1 lb [0.45 kg])  
6:00-12:00  
6:00-10:00  
8:00-12:00  
6:00-9:00  
100%  
100%  
100%  
100%  
Carrots (1 lb [0.45 kg])  
Cauliflower (medium head)  
Corn on the Cob (2)  
Corn on the Cob (4)  
4:00-9:00  
6:00-16:00  
100%  
100%  
Potatoes, Baked (4 medium)  
Summer Squash (1 lb [0.45 kg])  
Other  
13:00-19:00  
3:00-8:00  
100%  
100%  
Applesauce (4 servings)  
Baked Apples (4)  
7:00-9:00  
4:00-6:00  
1:00-2:00  
100%  
100%  
50%  
Chocolate (melt 1 square)  
Eggs, Scrambled (2)  
Eggs, Scrambled (4)  
1:15-1:45  
2:00-3:00  
100%  
100%  
Hot Cereals (1 serving)  
Hot Cereals (4 servings)  
1:30-5:00  
4:30-7:00  
100%  
100%  
Nachos (large plate)  
1:30-2:30  
50%  
Water for Beverage (1 cup [250 mL])  
Water for Beverage (2 cups [500 mL])  
2:30-4:00  
4:30-6:00  
100%  
100%  
15  
 
MICROWAVE REHEAT CHART  
These times are approximate and may need to be adjusted to suit individual taste. If using Broil to reheat, do not cover food.  
FOOD/STARTING TEMPERATURE  
COOK TIME  
(in min and sec)  
COOK POWER PREPARATION  
Meat (Chicken pieces, chops, hamburgers,  
meat loaf slices)  
Cover loosely.  
1 serving, refrigerated  
1:00-2:00  
2:30-4:30  
70%  
70%  
2 servings, refrigerated  
Meat Slices (Beef, ham, pork, turkey)  
1 or more servings, room temperature  
1 or more servings, refrigerated  
Cover with gravy or wax paper.  
Check after 30 sec per serving.  
0:45-1:00 per serving  
1:00-3:00 per serving  
50%  
50%  
Stirrable Casseroles and Main Dishes  
1 serving, refrigerated  
2 servings, refrigerated  
4-6 servings, refrigerated  
Cover. Stir after half the time.  
2:00-4:00  
4:00-6:00  
6:00-8:00  
100%  
100%  
100%  
Non-stirrable Casseroles and Main  
Dishes  
1 serving, refrigerated  
2 servings, refrigerated  
4-6 servings, refrigerated  
Cover with wax paper.  
5:00-8:00  
9:00-13:00  
13:00-16:00  
50%  
50%  
50%  
Soup, Cream  
1 cup (250 mL), refrigerated  
1 can (10 oz [284 mL]), room temperature  
Cover. Stir after half the time.  
Cover. Stir after half the time.  
3:00-4:30  
5:00-7:00  
50%  
50%  
Soup, Clear  
1 cup (250 mL), refrigerated  
1 can (10 oz [284 mL]), room temperature  
2:30-3:30  
4:00-5:30  
100%  
100%  
Pizza (Medium slice)  
1 slice, room temperature  
2 slices, room temperature  
1 slice, refrigerated  
0:15-0:25  
0:30-0:40  
0:30-0:40  
0:45-0:55  
100%  
100%  
100%  
100%  
2 slices, refrigerated  
Vegetables  
1 serving, refrigerated  
2 servings, refrigerated  
Cover. Stir after half the time.  
0:45-1:30  
1:30-2:30  
100%  
100%  
Baked Potato  
1, refrigerated  
2, refrigerated  
Cut lengthwise, then several  
times crosswise. Cover with wax  
paper.  
1:00-2:00  
2:00-3:00  
50%  
50%  
Breads (Dinner or breakfast roll)  
1 roll, room temperature  
2 rolls, room temperature  
4 rolls, room temperature  
Wrap single piece in paper  
towel. Place several pieces on  
paper towel, then cover with  
another paper towel.  
0:08-0:12  
0:11-0:15  
0:18-0:22  
50%  
100%  
100%  
Pie  
Whole, refrigerated  
1 slice, refrigerated  
5:00-7:00  
0:30  
70%  
100%  
16  
 
MICROWAVE OVEN CARE  
General Cleaning  
IMPORTANT: Before cleaning, make sure all controls are off and the microwave oven is cool. Always follow label instructions on  
cleaning products.  
Soap, water and a soft cloth or sponge are suggested first unless otherwise noted.  
MICROWAVE OVEN CAVITY  
MICROWAVE OVEN DOOR EXTERIOR  
Do not use soap-filled scouring pads, abrasive cleaners, steel-  
wool pads, gritty washcloths or some recycled paper towels.  
Damage may occur.  
Glass cleaner and paper towels or nonabrasive plastic  
scrubbing pad: Apply glass cleaner to soft cloth or sponge,  
not directly on panel.  
The area where the microwave oven door and frame touch when  
closed should be kept clean.  
All-Purpose Appliance Cleaner Part Number 31662 (not  
included):  
See Assistance or Servicesection to order.  
Average soil  
Mild, nonabrasive soaps and detergents:  
TURNTABLE  
Rinse with clean water and dry with soft, lint-free cloth.  
Heavy soil  
Mild, nonabrasive soaps and detergents:  
Replace turntable immediately after cleaning. Do not operate the  
microwave oven without the turntable in place.  
Mild cleanser and scouring pad  
Dishwasher  
Heat 1 cup (250 mL) of water for 2 to 5 minutes in microwave  
oven. Steam will soften soil. Rinse with clean water and dry  
with soft, lint-free cloth.  
Odors  
Lemon juice or vinegar:  
CRISPER PAN  
Mild cleanser and scouring sponge  
Dishwasher  
Heat 1 cup (250 mL) of water with 1 tbs (15 mL) of either  
lemon juice or vinegar for 2 to 5 minutes in microwave oven.  
GRIDS  
STAINLESS STEEL (on some models)  
Steel-wool pad  
Dishwasher  
Do not use soap-filled scouring pads, abrasive cleaners, Cooktop  
Polishing Creme, steel-wool pads, gritty washcloths or some  
paper towels. Damage may occur.  
Cleaning Method:  
Rub in direction of grain to avoid damaging.  
Stainless Steel Cleaner & Polish Part Number 31464 (not  
included): See Assistance or Servicesection to order.  
Liquid detergent or all-purpose cleaner: Rinse with clean  
water and dry with soft, lint-free cloth.  
Vinegar for hard water spots.  
17  
 
TROUBLESHOOTING  
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.  
Nothing will operate  
Display shows messages  
Has a household fuse blown, or has the circuit breaker  
tripped?  
Replace the fuse or reset the circuit breaker. If the problem  
continues, call an electrician.  
Is the display showing an “Oven Status” screen, with a  
letter/number code and instruction to inform KitchenAid?  
The microwave oven has detected an internal problem. It has  
run a self-checking program and displayed the error. Call for  
service. See Assistance or Servicesection.  
Is the appliance wired properly?  
See Installation Instructions provided with your microwave  
oven.  
Display shows time countdown, but microwave oven is  
not operating  
Microwave oven will not operate  
Is the Timer in use?  
See Timersection.  
Is the door completely closed?  
Firmly close door.  
Tones are not sounding  
Is the electronic oven control set correctly?  
See Microwave Oven Control Panelsection.  
Are tones turned off?  
See Tonessection.  
Is the Control Lock set?  
See Control Locksection.  
Smoke is coming from oven vent during broiling  
Is the magnetron working properly?  
Heat 1 cup (250 mL) of cold water for 2 minutes at 100%  
cooking power. If water does not heat, call for service. See  
Assistance or Servicesection.  
Some smoke is normal and occurs just as in conventional  
broiling.  
Microwave oven makes humming noise  
Sparks during broiling  
This is normal and occurs when the power supply in the  
magnetron cycles on.  
Sparking is caused by the burning off of fat from previous  
cooking, and will stop once all the fat has been burned off.  
Microwave oven door looks wavy  
Cooking times seem too long  
This is normal and will not affect performance.  
Is the cooking power set properly?  
See Cooking Powersection.  
Turntable will not operate  
Are large amounts of food being heated?  
Larger amounts of food need longer cooking times.  
Is the turntable properly in place?  
Make sure turntable is correct side up and is sitting securely  
on the turntable support.  
Is the incoming voltage less than specified in Microwave  
Oven Safety?  
Have a qualified electrician check the electrical system in the  
home.  
Is the turntable support operating properly?  
Remove turntable. Remove and clean turntable support and  
rollers. Replace turntable support. Replace turntable. Place  
1 cup (250 mL) of water on the turntable, then restart  
microwave oven. If it is still not working, call for service. See  
Assistance or Servicesection. Do not operate the  
microwave oven without turntable and turntable support  
working properly.  
Radio or TV Interference  
Is the microwave oven plugged into the same outlet?  
Try a different outlet.  
Is the radio or TV receiver near the microwave oven?  
Move the receiver away from the microwave oven, or adjust  
the radio or TV antenna.  
Turntable rotates both directions  
Are the microwave oven door and sealing surfaces clean?  
Make sure these areas are clean.  
This is normal and depends on motor rotation at beginning of  
cycle.  
18  
 
ASSISTANCE OR SERVICE  
Before calling for assistance or service, please check  
Troubleshooting.It may save you the cost of a service call. If  
In Canada  
you still need help, follow the instructions below.  
Call the KitchenAid Canada Customer Interaction Centre toll free:  
1-800-807-6777.  
When calling, please know the purchase date and the complete  
model and serial number of your appliance. This information will  
help us to better respond to your request.  
Our consultants provide assistance with:  
Features and specifications on our full line of appliances.  
If you need replacement parts  
Use and maintenance procedures.  
If you need to order replacement parts, we recommend that you  
use only factory specified parts. These factory specified parts will  
fit right and work right because they are made with the same  
precision used to build every new KITCHENAID® appliance.  
Accessory and repair parts sales.  
Referrals to local dealers, repair parts distributors and service  
companies. KitchenAid Canada designated service  
technicians are trained to fulfill the product warranty and  
provide after-warranty service, anywhere in Canada.  
To locate factory specified parts in your area, call us or your  
nearest KitchenAid designated service center.  
For further assistance  
If you need further assistance, you can write to KitchenAid  
Canada with any questions or concerns at:  
In the U.S.A.  
Call the KitchenAid Customer eXperience Center toll free:  
1-800-422-1230.  
Customer Interaction Centre  
KitchenAid Canada  
1901 Minnesota Court  
Our consultants provide assistance with:  
Features and specifications on our full line of appliances.  
Mississauga, Ontario L5N 3A7  
Installation information.  
Please include a daytime phone number in your correspondence.  
Use and maintenance procedures.  
Accessory and repair parts sales.  
Replacement Parts & Accessories  
Specialized customer assistance (Spanish speaking, hearing  
impaired, limited vision, etc.).  
Part/Accessory  
Part No.  
4375405  
4375407  
4375406  
4393536  
4452220  
8171420  
Glass Turntable  
Referrals to local dealers, repair parts distributors and service  
companies. KitchenAid designated service technicians are  
trained to fulfill the product warranty and provide after-  
warranty service, anywhere in the United States.  
Turntable Support (Shaft)  
Turntable Rollers (Ring)  
Crisper Pan  
To locate the KitchenAid designated service company in your  
area, you can also look in your telephone directory Yellow  
Pages.  
Broiling Grid  
For further assistance  
If you need further assistance, you can write to KitchenAid with  
any questions or concerns at:  
Stainless Steel Cleaner & Polish  
KitchenAid Brand Home Appliances  
Customer eXperience Center  
553 Benson Road  
Benton Harbor, MI 49022-2692  
Please include a daytime phone number in your correspondence.  
19  
 
KITCHENAID® BUILT-IN OVEN & MICROWAVE  
WARRANTY  
ONE YEAR LIMITED WARRANTY  
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or  
furnished with the product, KitchenAid or KitchenAid Canada (hereafter KitchenAid) will pay for factory specified parts and repair  
labor to correct defects in materials or workmanship. Service must be provided by a KitchenAid designated service company.  
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTS  
In the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructions  
attached to or furnished with the product, KitchenAid or KitchenAid Canada will pay for factory specified parts for the following  
components if defective in materials or workmanship:  
Electric element  
Solid state touch control system parts  
SECOND THROUGH TENTH YEAR LIMITED WARRANTY  
On microwaves ovens only, in the second through tenth years from date of purchase, when this major appliance is operated and  
maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for the  
stainless steel oven cavity/inner door if the part rusts through due to defects in materials or workmanship.  
ITEMS KITCHENAID WILL NOT PAY FOR  
1. Service calls to correct the installation of your major appliance, to instruct you how to use your major appliance, to replace or repair  
house fuses or to correct house wiring or plumbing.  
2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Those consumable parts are excluded from warranty  
coverage.  
3. Repairs when your major appliance is used for other than normal, single-family household use.  
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in  
accordance with electrical or plumbing codes, or use of products not approved by KitchenAid.  
5. Replacement parts or repair labor costs for units operated outside the United States or Canada.  
6. Pickup and delivery. This major appliance is designed to be repaired in the home.  
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
8. Expenses for travel and transportation for product service in remote locations.  
9. The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with  
published installation instructions.  
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES  
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED  
HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,  
ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. KITCHENAID SHALL NOT BE LIABLE FOR  
INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION  
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF  
MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES  
YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE  
TO PROVINCE.  
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized KitchenAid dealer to determine if  
another warranty applies.  
If you need service, first see the Troubleshootingsection of the Use & Care Guide. After checking Troubleshooting,additional help  
can be found by checking the Assistance or Servicesection or by calling KitchenAid. In the U.S.A., call 1-800-422-1230. In Canada,  
call 1-800-807-6777.  
9/05  
Keep this book and your sales slip together for future  
reference. You must provide proof of purchase or installation  
date for in-warranty service.  
Write down the following information about your major appliance  
to better help you obtain assistance or service if you ever need it.  
You will need to know your complete model number and serial  
number. You can find this information on the model and serial  
number label located on the product.  
Dealer name____________________________________________________  
Address________________________________________________________  
Phone number__________________________________________________  
Model number __________________________________________________  
Serial number __________________________________________________  
Purchase date __________________________________________________  
8304067A  
1/06  
Printed in U.S.A.  
© 2006. All rights reserved.  
® Registered Trademark/TM Trademark of KitchenAid, U.S.A., KitchenAid Canada licensee in Canada  
 

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